Shipping & Delivery Policy

At Ovelisva, we're committed to making your shopping experience smooth and enjoyable. We work hard to ensure your beauty essentials arrive safely and on time.

Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and holidays).

Once your order has shipped, you'll receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are as follows:

• United States: 7–12 business days

• International Orders: 10–20 business days

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, or unexpected delays.

Shipping Costs

Shipping fees, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.

Tracking information may take 24–48 hours to update.

Shipping Delays

While we do our best to deliver orders on time, occasional delays may occur due to weather, holidays, carrier issues, or customs clearance.

We appreciate your patience and understanding.

Incorrect Shipping Information

Please double-check your shipping address before placing an order.

If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has been processed or shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team with your order number.

We'll review the situation and help find a suitable solution.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations.

These charges are the customer's responsibility unless otherwise stated at checkout.

Contact Us

If you have any shipping or delivery questions, feel free to reach out.

Email: support@ovelisva.com

Website: https://ovelisva.com/

Thank you for shopping with Ovelisva!